Collections Specialist (Pembroke Pines)

Non-Clinical EliteHealth in Office
  • 1380 South Hiatus Road, Pembroke Pines, FL 33025, USA View on Map
  • Post Date: June 6, 2019
  • Applications 4
  • View(s) 72
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Job Description

We’re currently seeking an experienced Collections Specialist with medical experience to join our medical practice. The individual must possess strong communication skills, detail oriented, ability to multi-task and work well independently, as well as team environment.


The job tasks will include but not limited to the following:

  • Arrange for debt repayment or establish repayment schedules.
  • Locate and notify customers of delinquent accounts by mail or telephone.
  • Advise customers of necessary actions and strategies for debt repayment.
  • Persuade customers to pay amounts due on credit accounts and damage claims.
  • Confer with customers by telephone or mail to determine reasons for overdue payments and to review the terms of service or insurance coverage.
  • Locate and monitor overdue accounts, using computers and a variety of automated systems.
  • Answer customer questions regarding problems with their accounts.
  • Record information about financial status of customers and status of collection efforts.
  • Trace delinquent customers to new addresses by inquiring additional information.
  • Sort and file correspondence, and perform miscellaneous clerical duties such as answering correspondence and other tasks as assign by billing supervisor.


  1. Previous experience, medical background a plus
  2. Goal oriented and organize
  3. Team player and customer service oriented
  4. Knowledge of EMR’s and medical billing

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