To perform clinical duties under the direction of a physician (healthcare providers).
Reports To: Office Manager
Primary Job Function
Perform administrative and certain clinical duties under the direction of a physician. Administrative duties may include scheduling appointments, maintaining medical records, and coding information for insurance purposes. The clinical duties may include but not limited to taking and recording vital signs and medical histories, preparing patients for examination, drawing blood, and administering medications as directed by physician.
Essential Job Responsibilities
- Interview patients to obtain medical information and measure their vital signs, weight, and height.
- Show patients to examination rooms and prepare them for the physician.
- Record patients’ medical history, vital statistics, or information such as test results in medical records.
- Prepare and administer medications as directed by a physician.
- Collect blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing. Explain treatment procedures, medications, diets, or physician’s instructions to patients. Help physicians examine and treat patients, handing them instruments or materials or performing such tasks as giving injections or removing sutures.
- Authorize drug refills and provide prescription information to pharmacies.
- Prepare treatment rooms for patient examinations, keeping the rooms neat and clean.
- Clean and sterilize instruments and dispose of contaminated supplies.
- Schedule appointments for patients, if available Greet and log in patients to the EMR system arriving at office.
- Contact medical facilities or departments to schedule patients for tests or admission.
- Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms. Inventory and order medical, lab, or office supplies or equipment. Perform routine laboratory tests and sample analyses.
- Set up medical laboratory equipment. Operate x-ray, electrocardiogram (EKG), or other equipment to administer routine diagnostic tests.
- Customer and Personal Service – Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Medicine – Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.
- Language – Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
- Clerical – Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
- Computers and Electronics – Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
- Psychology – Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
- Administration and Management – Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
- Public Safety and Security – Knowledge of relevant equipment, HIPPA policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
- Education and Training – Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
- Mathematics – Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
- Speaking – Talking to others to convey information effectively.
- Active Listening – Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Social Perceptiveness – Being aware of others’ reactions and understanding why they react as they do.
- Reading Comprehension – Understanding written sentences and paragraphs in work related documents.
- Monitoring – Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
- Critical Thinking – Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
- Teamwork – Ability to work well with co-workers, physicians and management. Demonstrate collaborative efforts and able to assist others in the care of patients.
- Oral Expression – The ability to communicate information and ideas in speaking so others will understand.
- Oral Comprehension – The ability to listen to and understand information and ideas presented through spoken words and sentences.
- Written Comprehension – The ability to read and understand information and ideas presented in writing.
- Problem Sensitivity – The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
- Speech Clarity – The ability to speak clearly so others can understand you.
- Speech Recognition – The ability to identify and understand the speech of another person.
- Near Vision – The ability to see details at close range (within a few feet of the observer).
- Deductive Reasoning – The ability to apply general rules to specific problems to produce answers that make sense.
- Written Expression – The ability to communicate information and ideas in writing so others will understand.
- Breathalyzers Audiometers
- Pulmonary function measurement equipment Centrifuges
- Single draw needles
- Microcapillary hematocrit tubes
- Cast cutters
- Blood chemistry analyzers
Diagnostic and procedural coding software
Web browser software
Microsoft Office SharePoint Server MOSS
Other business software applications
Microsoft Windows Vista Business
- Assisting and Caring for Others – Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
- Documenting/Recording Information – Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
- Getting Information – Observing, receiving, and otherwise obtaining information from all relevant sources.
- Cooperation – Being pleasant with others on the job and displaying a good-natured, cooperative attitude.
- Dependability – Being reliable, responsible and dependable, and fulfilling obligations.
- Adaptability/Flexibility – Being open to change (positive or negative) and to considerable variety in the workplace.
- Attention to Detail – Being careful about detail and thorough in completing work tasks.
- Stress Tolerance – Accepting criticism and dealing calmly and effectively with high stress situations, maintaining composure and keeping emotions in check.